Delivery & Pick Up
We ship frozen raw pet food orders via FedEx & UPS every Monday, Tuesday, Wednesday except holidays.
Please place your order before 12 pm to be shipped same day. Any orders that are placed on Wednesday after 12 pm will be shipped the following Monday.
In case of inclement weather: We may not always be aware of unusual or adverse weather conditions in your area that could affect the timely delivery of your order. If bad weather is in the forecast, please take that into consideration before placing an order for perishable products.
There is no quantity limit on pick up. Just let us know a day or two in advance about your plans - what kind of food you need and when roughly you are planning on being there. For Saturday and Sunday pick up please let us know no later then Friday before 12 pm.
You can pick up your order at following location at 1630 US 46 East, Fort Lee, NJ 07024 and at Woodbury commons, 498 Red Apple Ct, Central Valley, NY 10917
There is a Coffee Shop there that we use as a hub. We will have your order waiting for you. They are opened 7 days a week from 8 am to 6 pm.